Serve, Served, Serves You Right

In a world still driven by consumption and served by entrepreneurs who, whether we like it or not, generally find ourselves practicing Friedman economics, where is the place for service?   Let’s consider Friedman a little bit more closely. The summation of his economic theory: “The main responsibility of a business is to maximise their […]

Y is a Crooked Letter

As my Oom (Uncle) Geel used to say to us children when we pestered him with whys: “Because, Y is a crooked letter and you can’t make it straight.”   Similarly, having our own brand and business WHY, does not mean we have a straight line to everyone in the world with a similar Why. […]

New Need, Old Need

Continuing with our considerations around the Needs of the market, what sort of need are you catering too?   If it is an existing need that everyone is already aware of then it is highly likely that there are a lot of different options available to the market already. Staying ahead when the need is […]

Need, Want or Both

A product or service that fulfills a need is not necessarily an instant winner because the market doesn’t always recognise needs as important, exciting, or there is very little loyalty to brand when the need is immediate.   A product or service that only appeals to a want, but has no intrinsic value may win […]

Which Metric?

Recently, on the Next MBA programme Jakob Stigler, from Mano Copenhagen, emphasised having a single Metric of Truth to ensure a radical improvement in the effectiveness of marketing. We couldn’t agree more with this philosophy. But this of course begs the next question: “Which metric do you choose?” The answer can feel a bit like […]

Can You Measure It?

Everything today is measurable, more so than ever before. We have mounds of data. Anyone who has sat through a media campaign debrief knows there are a ton of metrics that can be fed back, manipulated and interpreted. The question, as the marketing team, is no longer: “Can you measure it?” It is: “What are […]